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Troubling e-mail from the Neopets team

Thu Aug 19, 2004 5:49 pm

It has come to our attention that you have posted prohibited content on
the
NeoPets chatboards, or in other areas of the site. We have had a lot of
trouble with this lately and are enforcing immediate freezing without
apologies. To stop this from happening please reply to this message
within
the next 48 hours or you will be frozen.

Be sure to include the following:

1) Your Main Account's username:

2) Your password:

3) Your apology/denial:

We must have your password and username so that we may clean your
record of
this so you will not be frozen. Thank you for your time.

Sincerely,

theneopetsteam

***

I'm not sure if this really was the neopets team. The e-mail address was:

"The Neopets Team" <theneopetsteam_chatboards@hotmail.com

Is this really theirs? Help me, please! :cry:

Thu Aug 19, 2004 5:54 pm

That is not their email and TNT will NEVER ask for your password.

Thu Aug 19, 2004 5:54 pm

No. DONT REPLY. TNT would NEVER ask for your password, they can get it theirselves, it is in their data base. And they don't use hotmail or yahoo.

Thu Aug 19, 2004 5:57 pm

Oh, thank you both! I'm glad I asked here first. Should I e-mail the real thing about this? (From the Help page I went to Security). I think that it would be something like @neopets.com, right?

Thu Aug 19, 2004 6:00 pm

Email mailto:Spoof@neopets.com

Thu Aug 19, 2004 6:02 pm

The big giveaway that it's not Neopets is because it's hosted at HOTMAIL.COM. Neopet's emails are on NEOPETS.COM. Duhh.

It's not them.

Thu Aug 19, 2004 6:02 pm

TNT would never use a Hotmila, Yahoo, or Gmail address. Also, they would NEVER ask you for your password, if they wanted that information they could just dig around in their database to find it.

Thu Aug 19, 2004 6:12 pm

Again, thank you. I sent the e-mail, with all the information I could think of.

Thu Aug 19, 2004 7:01 pm

Eek! I am glad that I never have gotten any e-mails like that.

...of couse I guess that means that everone knows that I have never gotten any np even close to one million. ;)

Thu Aug 19, 2004 7:15 pm

That scam's been around for years. Don't do it.

Thu Aug 19, 2004 7:24 pm

Wow! That scam has been aound for ages (since I started 3 years ago). Kind of sad that they can still trick people. Its good that you asked here first.. The way they wrote the messege seems more convincing then what they used to do (ex. The system is crashing down and we need to save everyones password, etc"

Thu Aug 19, 2004 11:59 pm

Good job asking us first, or you could have gotten scammed.
As a general rule, if you get anything like that email TNT to check it out before you respond.

Fri Aug 20, 2004 1:02 am

mocha_san wrote:Eek! I am glad that I never have gotten any e-mails like that.

...of couse I guess that means that everone knows that I have never gotten any np even close to one million. ;)


Neither've I... I always blow it before I get to 200,000. I think the deal was that I had donated a bunch of items to the money tree yesterday, and someone neomailed me asking if I could help him out, he just got scammed. I told him sorry, I had just donated all I didn't want, but I could help him out on Neopets a little, give him tips on games and the like. He never replied.

Fri Aug 20, 2004 1:21 am

That message actually sounded plausible until I got to "Be sure to include the following..." Dead giveaway there.

Fri Aug 20, 2004 2:26 am

neopets emails can be spoofed. So the main point is to remember that TNT will never ask for your password. Also, if there are any links in the email, don't click them. The link could lead to a cookie grabber site.
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