Morningstar wrote:
Adam, you need to carve out a niche for yourself. Like other sites have done. For instance, when you think of Soup Faerie, you know you will be able to find tons of graphics to use on the site. When you think of NeoItems, you know that you will be able to find a complete listing of all items. When you think of Neocolours, you know that you will be able to find all colors of pets and petpets there.
So, you need to find something that other sites either don't have or aren't doing very well. Or something that maybe a site was known for, but now that site is closed down. And make that the focus of your site--so when people need that particular bit of info, they think of your site.
Personally, I think a great detailed guide on how to play the game is sorely needed. A Beginner's Guide to Neopets. NeoNonsense used to have one but that site has been down for maintenance since August 2004. That site was known for its Newbie Guide. Neo News Now has one, but, first, it is quite hard to find on their site. And, second, I find it to be rambling, confusing, not at all comprehensive, and quite condescending (Quote: "There is just one last basic thing you need to know. You will get hacked/scammed, eventually. It happens to everyone, and it's not worth crying over." DUH? I haven't ever gotten scammed or hacked and find no reason to scare a newbie to death with that statement--otherwise, why bother even playing the game?)
A new person doesn't need pages and pages of pets and their descriptions or a full page of all of the smileys available. But, they do need to know all of the basics and how to stay safe on the site. In a simple, user-friendly format. And in a prominent place on the website--where a new person can find it easily.
You cannot imagine the number of people who write me asking me simple questions. Like how are pets painted, where do you get neggs, why is nothing in my shop selling. One sweet girl wrote me to say that she didn't know anything about shops or items and didn't want to go on the chatboards to ask because people were mean there. She knew how to play the games and that is what she stuck to because she was afraid to do anything else. Another person wanted to trade something for one of my neggs. When I agreed, she then asked if she should just send the item to me. She was totally unaware of the trading post. If I hadn't been me, a nice person, she could have easily gotten scammed out of her item. Most people who start don't know about the dailies or the quests. And, I am at a total loss when trying to help these people--because there is no "great" guide out there.
If you were to create a guide like that and put it on the front page of your forum, you would get tons of business on your site. And, your site would be know as the place for a newbie to go to for help and advice. A comprehensive step-by-step guide on what to do from day 1 on the site. And all of the possibilities that can happen while on the site. How to stay safe. The various ways to make nps. Broken down into chapters (kind of like the way Lissa's Guide to HTML is broken down).
And, with your artistic talents, Adam, sprinkled in there to set it apart from the rest of the guides.
Yeah! What she said!!

I know when I started neopets I felt foolish asking what seemed to be "serious" questions for me but when posted I was made fun of. Being called a "n o o b" when really I was a Newbie was very disheartening. Sometimes I even see it here on PPT...... (i.e instead of thanking a New member for their thought or comment and nicely letting them know that info has been out for awhile, some of us VERY bluntly say oh that's OLD news - or something similar.)
Like Morningstar I get some very good questions that if I were a "person of lesser integrity" I could easily scam someone. I don't, but others will. So to sum up my thought, a GOOD newbie guide would be great but what would be a good combination with a newbie guide would be a contact/forum area that newbies could ask questions/post comments and not be made fun of!
