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PostPosted: Sat Apr 23, 2005 6:35 am 
PPT Warrior
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I don't know. It was something I read long ago. But I see people winning on side accounts anyway, so I don't know if they enforce it o_O

Edit: I can't remeber where I read that rule either.


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PostPosted: Sat Apr 23, 2005 6:54 am 
Beyond Godly
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everconfused wrote:
Morningstar! :roflol: I think you're right, we would be way to literal and black and white for them. No vague or unwritten rules? The sky would fall! :o I know from having something vague in a legal document, but the T&C kind of goes beyond the norm IMHO. It's like you can be kicked out at any moment for anything -- including things that no one knows about except through rumor and speculation.

I think this whole multiple account issue confirms that something needs doing.

Seriously, Sierra, I agree and I think we can all agree that at the very least all the support staff and the monitors should have a clear cut explanation of everything that can and can't be done.

Nothing worse than writing to Support with specific questions and getting an answer (a very nice answer) but nonetheless, seeing "I think so" and I don't know" ... and the questions I sent in were regarding multiple accounts -- sending items/np between accounts (np to gallery, items back and forth).

I wanted to just beat my head against a wall after reading that.

I love the staff, let me say that. I think they do a great job, and they have a hard job. It would seem to be common business sense to give your employees all the tools they need to do their job and do it efficiently and right. If they don't really know and they question what is and isn't ok, how are we supposed to know? It's an endless cycle of people writing in, more work for staff, more unfair warnings/suspensions/freezings.


EC, I used to work for the federal government. I worked as a claims examiner for one federal agency where everything was spelled out in great detail. We had to consult about 20 manuals (no kidding) to figure out the benefits to be given to claimants.

I then transferred to another federal agency. No rule books. No manuals. Everything was in memos and letters from the head honcho. Nothing in order. Nothing in organized fashion to refer to if you had a question. I could not believe the chaos. I quit within 2 months because I just couldn't take the uncertainty. I never knew if I was making the correct decision or not and had no real rules to back me up. It was as if the claims examiners were making up the law as they saw fit--instead of Congress who had actually set forth the laws. I now find that the office I worked in has been given the dubious distinction of being the worst regional office of this particular agency in the entire nation. And, this is a big city we are taking about. Number 3, I believe?

I like rules. I like black and white. Because, you know exactly what you can and cannot do when things are written down in black and white.


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Tested made this fabulous set for me!!! Isn't it great?


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PostPosted: Sat Apr 23, 2005 7:04 am 
PPT Toddler
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I wrote TNT on this issue a long time ago, when I started my first gallery. First, it was ok to play games on side accounts, as long as the NP stayed there, but no dailies. Then it was only games on your main account. Then, they started the rules about transferring. It's just too confusing for me.

*looks for e-mails*

Here's one, from July 2003:
Quote:
Hi,

Thanks for writing. You are allowed to have up to 4 accounts if you want to own more than 4 Neopets or run a gallery, guild, or a second shop, but freebies that give out prizes like Tombola and Coltzan's Shrine can only be used once per person, regardless of how many accounts you have. So just alternate between accounts each day you use the freebies. You may switch items between accounts once in a while, just do not turn your second account into an account that gains NeoPoints for your main account. You may also play games for NeoPoints, use the Healing Springs and get omelettes on the other accounts as long as you keep them in that account. So don't worry, if you aren't sure if you are cheating or not, you probably aren't! Thanks for writing!

If you have any other questions, don't forget to include the entire text of this e-mail with your username clearly at the top. This will help me better address your situation.


And another, from a different person, in March 2004:

Quote:
Hi,

"You may also play games for NeoPoints, use the Healing Springs and get omelettes on the other accounts as long as you keep them in that account." So yes, you can play games in a gallery account, as long as it is just to support that account's pet and the gallery. Thanks for writing!

If you have any other questions, don't forget to include the entire text of this e-mail with your username clearly at the top. This will help me better address your situation.


You can see how much things have changed.


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"It's just a ride." ~ Bill Hicks


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PostPosted: Sat Apr 23, 2005 7:11 am 
PPT Warrior
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I tend to use that philosphy with my accounts. I have each on their own email account. I don't play games with the spare accounts, but I may switch off with things like the shrine, to raise the stats of my pets. Say one account per week or something. I have a shop on two accounts, but the np earned stays wihin the account.

One place I read you can have up to 4 accounts per email address. that got me thinking :thinking:


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PostPosted: Sat Apr 23, 2005 9:54 am 
PPT Toddler
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Me and my sister share a computer, and I have a spare pets account. We send each other items all the time; she gives me any codestones she finds 'cause she knows I'm training my pet, and I buy her stuff for her gallery. Now I'm scared :( I don't want either of us to get frozen! And I'm saving up for a paintbrush to paint one of my pets on my spare account - how do I transfer the paintbrush, give to neofriend or trading post? What do I doooo??? :cry:


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PostPosted: Sat Apr 23, 2005 10:08 am 
Beyond Godly
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This is what the T&C says (yes, I put a couple things in bold):

Quote:
4. Do not create any new Neopets or accounts if you are not going to take care of them. You cannot have multiple accounts just to get more Neopoints or items. You are only allowed a maximum of five (5) accounts and can earn Neopoints with only one (1) account. Users who break this rule can have all of their accounts frozen.

Do not use your other accounts to attempt to gain an unfair advantage over other users by restocking, gaining trophies, etc.


Now, when I wrote in right after they "updated" and "clarified" the rules asking about gallery spotlight (mine is a subaccount), I got "I don't think so". Since then, I have heard that people can and do enter, but they have to write that it is a subaccount, what their main account is and that's where the trophy goes. Which of course, makes perfect sense ... let's have a trophy on a different account :roll:

So, I think they should just make so if your gallery, petpage, bc entry, war points, whatever is NOT your main account, then you can't enter. Period. Even the BC -- you do get a trophy and you do get np if you win or place. So to me, that says you should only enter on your main or you'd end up with a trophy on your main that would be really weird.

I was also told that we cannot use shops on other accounts to sell things, though I know of a few "well-known" players who have at least 3 shops in a mega-mall selling. But I've also seen people frozen for "multi-account".

That email from support, the second one, drives me insane. Because you can't play games on other accounts ... that's earning np and if you're good at the game, there's another trophy! And I know I was told NO dailies on other accounts, none of the switching accounts. That your main account is the ONLY account you can do dailies/freebies (except for healing springs) on. It even says so on the various pages!

So people end up frozen for doing what support (probably an auto response that someone wrote up and no one checked it) told the person they could do, when in fact that is completely contrary to the T&C.

Add to that people who share a computer (especially high speed with a fixed IP address) and all play on the site, do their dailies, etc. If I had an np for all the posts I've seen where entire families or households have been frozen for earning on multiple accounts, well, I would definitely have a tidy sum. I've seen people frozen for sending someone else on the same computer/IP an item, especially if it's a more expensive one. So now people are afraid to send a surprise or present or whatever to someone else on the same computer. The same goes for people who play on public computers.

I would love to see everything spelled out once and for all, in black and white, very tidy and reasonable. People are paranoid of doing things for fear of getting frozen. People are getting conflicting answers to the same questions -- and getting answers that directly conflict with what IS clear (comparatively) in the T&C and on the site.

*falls off soapbox, gets up, drags it away muttering to self*


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PostPosted: Sat Apr 23, 2005 10:48 am 
PPT Warrior
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I'll see if I can ask Amanda W. about the beauty contest and other accounts. She seems to be fairly quick to answer questions like that.

From what I've heard, it is alright to enter in the beauty contest because it is a contest you're not certain you will win in.


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PostPosted: Sat Apr 23, 2005 12:27 pm 
Beyond Godly
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tigerlily wrote:
Quote:
Hi,

"You may also play games for NeoPoints, use the Healing Springs and get omelettes on the other accounts as long as you keep them in that account." So yes, you can play games in a gallery account, as long as it is just to support that account's pet and the gallery. Thanks for writing!

If you have any other questions, don't forget to include the entire text of this e-mail with your username clearly at the top. This will help me better address your situation.


You can see how much things have changed.

That sounds pretty logical and will not discriminate against those families who have more than one familiy member playing Neopets on the same computer. I like it.


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PostPosted: Sat Apr 23, 2005 1:21 pm 
PPT Student
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Morningstar wrote:
everconfused wrote:
The T&C ... please, guys, send me the list of definite do's and don'ts. I'd be happy to turn it into something people could read and understand. I've done a complete terms of use for another forum/site I mod on, and while I'm not a lawyer, have had over 20 years experience working with them and have had to write pleadings. With that experience do you know I still can't understand the site's T&C? Neither can my 2 roommates -- and they both work in the legal field, one in corporate.


Oh, I can understand the T&C alright, EC. *cough* I have seen it before in the legal documents I worked on while a legal assistant and then in law school. The idea is to make everything so vague that anything and everything applies. In other words, if it is vague, then it can be interpreted any way that Neopets wants to interpret it. Slick move, eh?

By, the way, I am happy to help you put that together--for free. Something tells me that they don't really want the two of us defining terms. We are too black and white for them, EC. ;)


Very cunning.No wonder many accounts have been frozen wrongly,including mine :cry: My conclusion : TNT sucks!I believe all of us play Neopets for leisure.Now,Neopets is becoming a burden,in a sense that,we need to tolerate such vague T&C and happy freeze monitors.Everyone I know is worried about getting iced.My heart always skips a beat when I log out suddenly.It happened in the old account,it happens in the new account.

Edit : There are some people who have a mall.That means multiple accounts.Why are they allowed to have multiple accounts and many shops?Why is TNT being ignorant in this case?It's unfair when those who have malls can have multiple accounts and shops to earn nps.TNT should freeze all their accounts.


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PostPosted: Sat Apr 23, 2005 2:49 pm 
PPT Toddler
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Yes, TNT's rules suck. And I agree, Neo has become more worry than it ever should be. We go there to play for fun, and end up worrying everytime we breathe wrong.

And I hate to say it, but I think TNT shows favortism toward certain players. Why else do everyday normal people get iced, but that one person gets away with it every time?


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"It's just a ride." ~ Bill Hicks


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PostPosted: Thu May 05, 2005 9:07 am 
Beyond Godly
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Quote:
Hi,

Please only play games and enter our contests on your main account. You can move a little money from your main account into your other accounts now and then to feed your pets or expand your gallery. Thanks for writing!

If you have any other questions, don't forget to include the entire text of this e-mail with your username clearly at the top. This will help me better address your situation.


This I saved, was posted on the premium board by someone who'd written in asking about games on more than one account (what a board that was!). So many different answers, but this one seems the closest to what the T&C says.

The whole no shops on other accounts to earn np when we all know of a few people who have multiple accounts and a mall selling from all of them, well, I don't know how that works. Separate emails maybe?


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