Drama Queen wrote:
How about we get some people on PPT to talk to this person and find out more about them? If they are a lurker, it won't work at all. Personally, I'm frightened of doing so. Any braver souls?
No way I'd talk to this person, especially not on the site. Knowing me, they'd say something to set me off and instead of deleting/ignoring/reporting (if bad enough) I'd get all

and end up losing my account.
Hyn, I have a question, and please don't take this the wrong way. I'm just curious. I looked at that screenie again of the neomail and note the word fu...now I know what it could mean, but that word is also Chinese for Luck or Lucky...as in milked you, I'm lucky? Do you know anyone who is or speaks Chinese? Feeling like a second rate Sherlock Holmes here.
As far as being hacked, if this is in fact someone you know, this happened because you were using a public computer and that person (or persons) logged in after you onto your account, that would not technically be a hacking per se. But it is stealing, no question about that. Especially if they went into your account and unblocked themselves and given the fact that YOU can still access the account. That kind says to me they don't have your password, or if they do it's because they have gained access to the email you use for Neo and they keep writing using that email and asking for the password - then yes, you WERE hacked indirectly.
Get a new email addy, make up a really bizarre password for that and for your neo account (and anything else you use that email for). Don't use the same email service either. If you use Yahoo, use I don't know, gmail, or make a new s/n on your ISP and use it just for Neo.