Thank you and everconfused for the comments, I really appreciate it.
Well, it is not about jealousy - it is just business: I am not the best example of Neopets' "target audience", how could I be allowed to be so "successful" or so... "famous"?
Of course it could just be a mistake - I have been frozen at least three times in the past and restored after I contacted some people there. The problem is that, this time, they accused me for cheating, which is very serious, and I am not wiling to accept it easily.
If they said "look, we need space for others", things would be much different. You see, they know me very well, they have checked my accounts a lot of times and I have even explained to Adam Powell himself (back on 2000) the ways I use to make neopoints.
I have also kept a good copy of Neopets' policies and terms. If anyone feels that he lost due to using (or non-using or inability to use) Neopets... "they are only liable for the cost you paid to access the site" or something like that. I was accessing Neopets until recently with a dial-up, paid by the minute, line...
All in all, if I receive a real answer (the one I have so far came from an inexistent mail address) and they insist on this excuse, I will definitely fight. You see, it may be a game, but I've spent four years contributing to that game.
Thanks again
PS: How to contact me: try looking for alombar42 in google...
Morningstar wrote:
[...]
And, just to let you know, you aren't the only one got frozen due to, what appears to be, jealousy.
[...]
So, like everconfused said (she and I think a lot alike), please use me to help you if I can. Even if it is to only give you the name of staffers who may be sympathetic to your plight.