Pink Poogle Toy Forum

I put my lesser healing scroll up for auction and after the time expired TNT neomailed me, after reading that no one bid on it I deleted the neomail and I checked my items and *todo* the scroll wasn't there

I used the bug reports but I don't think thats going to do much, what else should I do and what are the chances I will get my scroll back? It might not mean so much to most of you but I'm poor and I won that from the wheel so it means so much that I get it back

Try waiting for it, maybe it takes some time for it to appear in your inventory.

That happened two days ago and I just thought of posting it here today

try collecting some proof that you had it as well, like a screenshot or something if you still can, if not, i don't really think there is much you can do, except wait, maybe its still stuck in the data base with some of the shops that have still not appeared?

Well the only real evidence I had was the neomail they sent me about the unsuccessful auction but as I said I deleted it before I found out the scroll wasn't there (why did I ever trust TNTs words)

Damn, that sucks

I guess i must be lucky considering i just got a plushie paint brush out of auction

Well this answered my question:

"Hi there,

Thank you very much for bringing this bug to our attention. We will be
doing our best to fix this and the matter should be resolved shortly.
We cannot compensate for losses possibly incurred by this bug; but we do
appreciate you e-mailing us about this.

If you have any other questions, please do not forget to include the
entire text of this e-mail with your username clearly at the top. This
will help me better address your situation.

Bryan W.
mailto:bryan@support.neopets.com"

Isn't this nice, their mistakes and we suffer for it

Nothing new there. I could rant that they need more support, but I've run myself hoarse on it.. so, I'll just say it like this, At least you did get a personal response. Many of us don't.
I'm sorry that you didn't get the item back though! And no, I don't think any one gets their item back unless they are "famous" neopians or staff.

Are you sure thats a personal response, looks like an auto to me

Thank GOD someone was crazy enough to bid on my item....

Of course...getting my Neopoints may be a different thing. Time to take a picture for proof. >_<

Actually, to get any sort of response is a miracle But, yes, that looks like a bit of a personal response, as I've had one from him too. But I found out that for my first account, it was too late.
And ummm.. I know it looks formal.. like a robot response, but think of how many he's been writing. I know when I've been responding to too many emails, I wind up sounding rather flat.

Well thanks for all your help. I really should train myself to not get my hopes up with Neopets because I'll just end up falling harder on the ground... face first!

aww, I'm sorry that happened Glitch, glitch and more glitch...

That reply is an autoreply, I've seen that one alot of times, just different names. But at least you did get a reply, and actually pretty quickly.

That sucks... I just hope that doesnt happen to me... I just bid 2.85 Million NP on a H4K .

Lots of other people have lost their items and np from the auctions so its not safe to go there