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Frozen :(

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Lee

Post subject: Re: Frozen :(

PostPosted: Sun Sep 16, 2007 2:41 am

PPT God

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Joined: Thu Aug 16, 2007 1:14 pm
Website: http://www.youtube.com/user/euphoniumgirl71
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Location: Maryland, but why do you ask *shifty eyes*

^^ Didn't want to quote and take up space but...

But education users is a great idea. I lost one account something exactly like that a couple of years back and one of my good friends was frozen to. I agree that Neopets really has no customer service. The rules listed seem to leave alot to be interprited. I think that at least, the rules could be more clean cut. How one person interprits the rules can greatly vary from player to player and moniter to moniter.

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gomababe

Post subject: Re: Frozen :(

PostPosted: Sun Sep 16, 2007 10:19 am

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Joined: Sun Aug 12, 2007 10:37 am
Location: Scotland

I agree with educating users, but how about carifying the T&C frst? It's terrible that the rules are so vague that they can be misinterpreted by even their own staff

. I understand why they are so vague {kinda anyway} but honestly, at least clarify them for the support staff *begs*.