Frequently Asked Questions
The following are questions that are frequently asked by people who play Neopets and people who visit this website.
If you've any other questions or wonders, drop us a line at
khuynh777@yahoo.com, or for a faster response, ask around at the [PPT Forums]. Site Discussion & Questions for Site related issues and Neopet's Help for pet and account issues.
You'll need to contact Neopets using the form on Neopets. Note that responses may take a while. In the mean time, it is advised you start a new account to play on while you await the verdict of your old account.
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PPT has a great plethora of articles about getting your account unfrozen and experience stories from many players. They are all located on PPT.
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You can paint them by first obtaining a paint brush. By visiting the Rainbow Pool in Neopia Central with the paint brush, you will be able to paint your pet. Another method is to be a 'victim' of a random event or completing a Rainbow Faerie Quest but these are very rare.
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If a pet has fallen ill, go to the Hospital (in Neopian Central) to find the cure. You cannot, however, buy the cure from the hospital. You must find them at the Pharmacy or private shops/stalls.
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Transferring pets is one of the hardest things to do on Neopets. There is no certified & safe way, however, there are some tips and tricks to attempting this task in [Neopian Basics - Adopting & Transfering Pets]. Good luck!
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OFFICIAL ANSWER: Neopets does not allow users to trick other people or take advantage of a player's "n00bness" to profit. In those instances, a monitor can freeze the offender or administer some other sort of Neopian justice.
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OFFICIAL ANSWER: Really not a favor at that point is it? No, we don't allow people to lend any pet or item for a profit whether you call the profit a tip, fee, or something else. By the way, be careful lending out a pet!!! If your pet gets picked by someone else, you may lose your pet forever. And remember, it is against Neopets Terms and Conditions to sell a pet!!!
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OFFICIAL ANSWER: Nope. Now Lawyerbot could bore you to death with the legal explanation but think about it this way. Could you sell your time recording someone else's music? Could you secretly record a movie and charge the buyer the time it took you to record the movie? Could you type up someone else's book and then sell your typed version by charging for your time to type it up? Of course not. As you don't own Neopoints, you can't sell them or the time it took you to accumulate them. When we find someone selling Neopoints, we freeze the seller's accounts and all the accounts of anyone who has purchased the Neopoints. (By the way, often the seller won't reimburse your money when you are frozen after receiving the Neopoints and eBay and Verisign have a policy against requiring the reimbursement for the purchase of virtual items. Therefore, purchasing Neopoints can result in all your accounts being frozen and you losing your money).
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OFFICIAL ANSWER: No, you cannot conspire with others to corner the market in an item and then artificially raise the price. This is called price fixing which violates Neopets' Terms and Conditions. If we detect this, we will either freeze all the players involved in the conspiracy or delete all the items they are hoarding. However, in anticipation of a war or other event, you can, by yourself, purchase unlimited quantities of an item in the expectation the price will rise. This is called price speculation, which is fine.
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OFFICIAL ANSWER: We don't allow people to post any personal information on Neopets, including such as name, address, telephone number, email address, instant messenger username, or pictures of themselves or their friends. We want a safe site and that is why we do not allow anyone to share any of this personally identifiable information. Additionally, don't try to circumvent this rule by linking to your picture off site. Neopia is a safe world and we want to keep it that way.
More Clarification: Telling someone your name is Billy or Sally is fine, of course! Plenty of people have this in their Neoboard signatures or on their lookups and it's nice when people call you by your name rather than soccerkadoat43211231. However, telling someone your name is Francis Q. Slothberg Esq. and you live at 3333 Friendly Lane in Happyville, Caliwyolaskington is not safe. Anything that can personally identify you is not allowed for your safety.
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OFFICIAL ANSWER: Sorry, but that is impermissible. Without having Lawyerbot explain the exact details of the law, Neopets continues to have rights in any player's artwork that is based upon any of the Neopets artwork, characters, etc. That is why you need our permission to use any of our artwork on fansites or to create screensavers, etc.
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OFFICIAL ANSWER: Two very simple answers, no and never. Chain posts and similar neo-urban legends only will get you warned or frozen.
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OFFICIAL ANSWER: Neopets IS NOT a dating agency for you OR your pet! This means you cannot ask for dates, neo-marriages, dating/mating websites, dating guilds or dating role play. Do not discuss how sexy you think you are or someone else is. Simply put, you cannot engage in romance role playing of any kind on Neopets.
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OFFICIAL ANSWER: A glitch? If you do happen to find a "glitch", immediately stop using it and report it in the proper section here. If you don't report it and continue to exploit it, your accounts will be frozen.
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OFFICIAL ANSWER: Sorry but you are not allowed to give away, sell, trade, share or buy a Neopets account or pets for Neopoints, money, items, or anything else -- even to your very best friend in the whole world. To deactivate an unwanted account, go here. You may place an unwanted pet into the The Neopian Pound, if you wish.
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OFFICIAL ANSWER: Neositting (or babysitting, pet sitting, account sitting, etc.) is only a scam to try to gain other people's passwords, and it is not permitted. Never ask for a neo sitter, and NEVER give out your password or agree to change your email for any reason. You can go to the Neolodge in the shops area if you want us to watch your pet when you are away.
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OFFICIAL ANSWER: All our contests are for your original works, whether it be the poetry contest, beauty contest, or the random contest. If you try to pass someone else's work off as your own, you are not nurturing your own creativity (come on, you know you are creative), and besides, you will be frozen.
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OFFICIAL ANSWER: Anyone who says there is a secret way to earn Neopoints is scamming you!!! Here are some of the most common scams that will get you warned, suspended or frozen:
Scams - Money Making Tips: If someone tells you they can earn you millions of Neopoints because they know how to hack Neopets or have found ways to exploit Neopets programming, they are a scammer. This is especially true if they ask for your password!!! Neopets will never ask for your password, and you should never give your password to anyone. If you give your password and then report that your account was stolen, Neopets will not restore your lost Neopoints or items. Now, repeat after me, "I will never give my password to anyone; I will never give my password to anyone."
Scams - Restocking Services: Restocking Services (where someone offers to restock in your account for you) are only a scam to try to gain other people's passwords, and it is not permitted. Not to mention this is cheating. Never ask for a Restocking Service or offer to be one, and NEVER give anyone your password for any reason.
Scams - Trojans or Keyloggers: Many outside sites claim to have programs that will assist you in earning Neopoints. This will require you to download a program which may contain a keylogger or a Trojan. Then *poof* goodbye account. You will find no sympathy from us if you lose your account as a result of visiting outside sites promising easy ways to earn Neopoints.
Scams - Selling Secrets: Cheating is not allowed, and there are no quick and easy ways to get rich. Do not buy, trade or sell alleged secrets or tricks anywhere on or off Neopets.
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OFFICIAL ANSWER: When someone is caught breaking the rules, the site monitors can freeze every one of that player's accounts, depending on the offense committed and the player's prior conduct. If you break the rules, you face Neopian justice administered by Lawyerbot and his minions.
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OFFICIAL ANSWER: Contests, promotions, lotteries, FTPs, Wishboards, or raffles are not permitted anywhere on Neopets, including in shops and guilds. Because many of these contests are scams to get free NP, items, or make people buy over-priced items, we can't allow any contests. Period.
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OFFICIAL ANSWER: If someone falsely reports someone, the only person that might be frozen is the person who submitted the false report. Believe it or not, Neopets does keep track of who submits good reports and who submits bogus reports and we are not amused by bogus reports. Do not submit inappropriate data to the feedback forms, either. Use the forms responsibly, please. Abuse of these forms will cause your account to be frozen.
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We don't want Neopets users to jump to unsupervised live chat rooms, shout boxes, tag boards, etc. Therefore, we don't allow links to such sites on Neopets.
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Sorry to be a party pooper, but we don't allow parties on any boards in Neopets, even if we are invited. This includes Guild parties, slumber parties, house parties, spin the bottle, truth or dare, beach parties, hot tub parties, parties in role play, parties via instant messaging (aim/msn/yahoo), etc.
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Contrary to urban myth, we do not use automated programs to freeze users. Though we have numerous programs that monitor the site and the game play, live monitors make the final decision as to what punishment, if any, is appropriate.
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OFFICIAL ANSWER: Your account should represent what you have earned. Having a friend play your account to earn an avatar is cheating and, if we discover this, you will be frozen.
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PPT is an online fan-based website concerned with the topic of Neopets, an online interactive game! Riddled with hints, tips, solutions, answers, guides and an online real-time community waiting to answer your questions, PPT is set up to help you in your journey through Neopets.
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To offer guidance through the online game Neopets, and to offer an entertaining website to search through, including interactive areas such as the forums and chat. We hope to come up with fresh ideas to make the experience even more enjoyable.
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Nope, 100% guaranteed. This site does not distribute programs nor promote scamming. We only provide an avenue to enhance your online experience.
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Well, the staff selection process is very difficult. The staff positions are widely sought after, and well, too many cooks spoil the broth as they say, so apply for a job, only when applications are open please. You will notice when the applications are opened, by looking on the news on the front of PPT. If you want to contribute to PPT, you may want to join the forum, or help us by advertising PPT on your shop or website using the fabby buttons and banners we've provided [here].
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'A resonant no' was one of the comments used by webmaster Yukio, and my own comment - 'I dinnae 'hink sae pal.' There�s no reason for PPT to exist if our visitors can find the information we've put up elsewhere.
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Well it really depends on your situation. We only give advice to people. See [here] to look through our 'Scammed' help section. If you have been frozen (commonly referred to as 'iced') then have a look [here] to have a look at our 'Frozen? Here�s what to do.' section.
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Quite frankly, no. We offer tips, solutions, and guides through most of the games on PPT. We do not want to access any accounts other than our own personal accounts. Never give out your password to anyone. PPT staff, and obviously Neopets staff will never ask your password.
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No we can't. If we did it for one, we'd have to do it for everyone. If you want to make neopoints, I suggest going and playing some of the games, or visiting a few of Neopets sponsors.
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Well, some do it to sharpen their html skills, some of the staff have knowledge of languages which are useful to know on here, such as php. Some just do it for something to do, and most really do care about the site, and it�s visitors. If we know someone has a special skill, such as Marissa, Yoshi, and Rikio with their graphics talents, then we�re happy to let them show off their talents on PPT.
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Well, it's a cartoon of some of the mods on the forum drawn by the gifted Mina, from left to right, there's Chromefox, Cheezie, Werepup (Elle - me), Michelle, Bob, Yukio, Janie, Steph, Ven, Cyanna and CoolKau.
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Meet Arrow the Chicken. The official PPT mascot... he's cute, fluffy and his favorite phrase is "Baguck!" Yes, I love chickens, you love chickens, we all... at PPT love Arrow the chicken. He rocks!
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The [Pink Ink] is PPT's official bimonthly newspaper. Each issue is jammed pack with reviews of the latest games, movies, TV shows, and music, as well as horoscopes, some cool art and much more. To submit to the Pink Ink, simply sign up at [The Forums], and PM your article to Spiralethe, Yoshi or Xil.
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Kaimonsters is the new secret project undertaken by PPT! You wont know what hit you when you check it out! it's a game in which you decide the fate of the world! Save Royalton, help clear the shrouded mist and much more!
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If fed ice cream, Quiggles will become sick. Because Quiggles are amphibians, they spend most of the day in the sun warming up. Eating ice cream makes them cold again.
TM & (c) 1999 - 2006 NeoPets, Inc. All rights reserved.
TM & (c) 2001 - 2006 PPT. All rights reserved.
PPT is in no way affiliated with NeoPets, Inc. PPT is an unofficial fan site and we do not claim to be the creators of Neopets, Inc. or any of the characters. PPT is provided as a resource for NeoPets, Inc. fans.
